Privacy Policy
Scented Desires | Luxury Fragrance & Body Care Effective Date: October 29, 2026
At Scented Desires, we respect our customers' privacy and are committed to protecting the personal information provided when visiting our website or purchasing our products.
This Privacy Policy explains how information is collected, used, stored, and shared when customers visit www.scenteddesires.com.
1. Information We Collect
When customers place an order, contact customer service, or interact with our website, we may collect:
- Customer name
- Billing and shipping addresses
- Email address
- Telephone number
- Order details and purchase history
- Customer service inquiries and correspondence
- Payment transaction information
- Technical information, including IP address, browser information, and website activity
We collect information necessary to process orders, provide customer support, operate our website, and fulfill applicable legal obligations.
2. How We Use Customer Information
Scented Desires uses customer information to:
- Process and fulfill purchases
- Confirm orders and provide shipping updates
- Coordinate delivery through shipping carriers
- Respond to customer service inquiries
- Review damaged shipment claims
- Maintain business and transaction records
- Prevent fraud and unauthorized transactions
- Comply with applicable laws and regulations
3. Payment Processing and Security
Scented Desires uses Wix Payments to facilitate secure online payment transactions.
Payment information is processed through the payment services integrated with our Wix website. Scented Desires does not independently store customers' complete credit or debit card numbers.
Payment providers may process transaction and verification information in accordance with their own privacy and security policies.
Our website uses HTTPS encryption to help protect information transmitted between customers and the website.
4. Sharing Customer Information
Scented Desires does not sell customer personal information to third parties.
Information may be shared when necessary with:
- Wix and its integrated service providers for website hosting, payment processing, and store operations
- USPS and UPS for order shipment and delivery
- Service providers supporting essential business operations
- Government or regulatory authorities when legally required
Information is shared only as necessary for legitimate business operations or legal obligations.
5. Cookies and Website Technology
Our website may use cookies and similar technologies provided by Wix or integrated website services.
These technologies may support:
- Website functionality
- Shopping cart operations
- Checkout and payment processing
- Website security
- Basic website performance and usage analysis
Customers may manage certain cookie preferences through their browser settings or available website privacy controls.
6. Marketing Communications
Scented Desires does not currently send promotional emails or marketing text messages.
Customer contact information is used primarily for order-related communications and customer service.
If promotional communications are introduced in the future, this Privacy Policy will be updated as appropriate, and any required customer consent and opt-out options will be provided.
7. Information Retention
Customer information is retained only as long as reasonably necessary to fulfill orders, maintain business records, resolve disputes, and meet legal or regulatory requirements.
8. Customer Privacy Rights
Customers may contact Scented Desires to request information about their personal data, request corrections, or inquire about deletion of information, subject to applicable laws and legitimate recordkeeping obligations.
Requests may be submitted to info@scenteddesires.com.
9. Third-Party Websites and Services
Our website may contain links to third-party services or websites.
Scented Desires is not responsible for the privacy practices of independently operated third-party websites. Customers are encouraged to review those providers' privacy policies.
10. Children's Privacy
Our website is not directed toward children under 13 years of age.
Scented Desires does not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
Scented Desires may update this Privacy Policy to reflect changes in business operations, website services, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
12. Contact Information
For questions or concerns regarding this Privacy Policy, please contact:
Scented Desires Website: www.scenteddesires.com Email: info@scenteddesires.com Customer Service Telephone: 615-989-0213 Business Country of Origin: United States